4d2 dot org 4d2 dot org Help Desk Knowledgebase
Company Info & Policies
Suggested knowledgebase articles:

Knowledgebase Company Info & Policies

Articles in this category

Who runs 4d2.org?

4d2.org is a project of All Computers Are Brilliant, Inc., a U.S.-based 501(c)(3) public charity with a mission to support technology education and community-building tools. We are a nonprofit corpora...

372
(0)

Why is it called 4d2.org? Does it mean/stand for something?

It's mostly just a short domain name that we thought was cute and relatively easy to spell, with a sideways reference to the number 42. When Sarah registered 4d2.org back in 2001 for a personal hostin...

629
(2)

What is your disaster recovery plan?

Our primary data center is located in Bend, Oregon, east of the Cascade mountains and outside the Cascadia Subduction Zone. This is a location with minimal natural disaster risk, generally safe from f...

199
(0)

How can I help support 4d2.org?

The quickest and easiest way to support us to donate to help offset our costs. As of early 2026, our parent organization, All Computers Are Brilliant Inc., operates at a loss each month, and our direc...

209
(0)

Where can I find information on your company policies?

On the All Computers Are Brilliant, Inc. corporate website, you'll find copies of the policies that govern our operations, as well as our corporate bylaws and other vital documents. Our policies descr...

105
(0)

If I donate to you, how do I know the money is being used responsibly?

All Computers Are Brilliant, Inc. currently has a bronze transparency rating with Candid, a third-party nonprofit information service. As a small nonprofit with an annual budget under $50,000, we're n...

340
(0)

What are your uptime/support guarantees, SLAs, etc.?

In a word: non-existent. Please keep in mind that we are a free service run entirely by volunteer labor, and set your expectations accordingly. We do the best we can to maintain the availability of ou...

87
(0)

Can I trust that 4d2.org won't disappear overnight?

We hope so. Our users place a lot of trust in us and we want them to feel safe. We will provide 3 months' notice before discontinuing any service listed on our homepage (we refer to these as our produ...

190
(0)