Hello, how can we help?

Getting started with Matrix

Category: Matrix

Here's how to get started on the 4d2 dot org Matrix homeserver. Signing Up for an Account To sign up for a free Matrix account, go to our Element instance and click the option to register. You must us...

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How do I get a 4d2.org email account?

Category: Email

4d2.org email accounts are available to anyone who would like private email for personal, non-commercial purposes. Bulk sending, sending mail using scripts and spamming are not allowed. To request an ...

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How do I report a problem Matrix user?

Category: Matrix

If the user is on another Matrix server, or is merely being obnoxious to you, your best option is simply to block or ignore that user. You can also use the report button in your Matrix client to bring...

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Why is it called 4d2.org? Does it mean/stand for something?

Category: Company Info & Policies

It's mostly just a short domain name that we thought was cute and relatively easy to spell, with a sideways reference to the number 42. When Sarah registered 4d2.org back in 2001 for a personal hostin...

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What limits apply to the Matrix service?

Category: Matrix

Note: This article discusses technical limits, like file size limits, data retention periods, and rate limits. If you're looking for information about what is and isn't allowed on our Matrix server, p...

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What Matrix bridges are available?

Category: Matrix

Matrix supports bridging messages between Matrix rooms and third-party messaging platforms. A complete list of bridges that we host and support is in our Matrix Quick Start Guide. It's important to re...

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