What is /c/support on lemmy.4d2.org?

This is a support forum intended as an alternative way for users to ask questions and receive support about 4d2.org Lemmy, and other 4d2.org services. The best way to get support from the tech team is to open a ticket on the Helpdesk, and the best way to get quick mutual support from a very active user community is to join #support:4d2.org on Matrix. If you only use Lemmy and would prefer to ask questions there, /c/support is for you.